Returns & Exchanges
At Zoya Home, we want you to love every piece you bring into your space; if you are not completely satisfied, you can return your items within 30 days of delivery. Please ensure all home decor and furniture remain in their original packaging and unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location or schedule a furniture pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.